International Hospitality and Service Management
Do you have a service-minded attitude, are you critical and curious? Do you always have the customer's interest in mind? Do you pursue a career in the hospitality industry and do you want to take it to the next level? Or do you want to convert to this dynamic industry? If this describes you, you'll find that this Master's degree in International Hospitality and Service Management is perfect for you!
- Top-rated master programme according to the 2016 and 2017 edition of the Dutch master’s programme information guide Keuzegids Masters.
- Raise your strategic insight to a higher level.
- You have the option to additionally enrol on a Master of Science degree issued by the University of Derby, UK.
- Achieve your master’s degree in two years, while combining work and study.
- Study in small groups of students.
A master’s degree in International Hospitality and Service Management prepares you for a successful career in the service or hospitality industry. This ever-growing industry is expected to see a rise in jobs worldwide by as much as 30% by 2022. The hospitality industry is undergoing constant change, not least driven by shifting customer demands. These changes add to the complexity of the role of hospitality manager, and as a highly skilled graduate of this course you will be in high demand at a variety of companies all over the world.
Combining work and study
Once every two weeks on Friday, you will come to Leeuwarden for a day of lectures. Each module a professor of the University of Derby visits Leeuwarden to educate full-time students for four days. Part-time students are also able to participate in these events. The fifth day is reserved especially for part-time students. In addition to the lectures, you will study on your own accord. This takes about 15 hours each week.
As a hospitality and service management professional, you have an interesting job in a dynamic and exciting industry. You will be trained for a strategic management position, managing all aspects of the services provided. You will help develop the organisational structure, strategies, processes and corporate culture from the customer’s perspective.
Careers
On completion of this study programme, you are qualified to work in higher management in the hospitality and service industry, for instance:
- Sales and Marketing Manager
- General Manager
- Senior Account Manager
- Management Consultant
- Lecturer / member of an academic committee
